{"id":227,"date":"2020-09-18T12:29:41","date_gmt":"2020-09-18T12:29:41","guid":{"rendered":"http:\/\/dev.onlineprojectprogress.com\/belgain\/?page_id=227"},"modified":"2021-07-30T16:23:36","modified_gmt":"2021-07-30T15:23:36","slug":"support","status":"publish","type":"page","link":"https:\/\/www.fastfiber.be\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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Internet<\/h2>\t<\/div>\n<\/div>\n
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  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nFrom 1\/11\/2024 – Using your own modem (which is not supported by FASTfiber).<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow do I improve my Wi-Fi signal?<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nAdvantages of Fiber vs. Copper (Cable and DSL)<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nWhere can I find the UTAC number?<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nWhat do I need for fiber?<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow do I install my FRITZ!Box 7530, purchased from FASTfiber.<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nUsing my own internet modem\/router, not purchased from FASTfiber<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow can I configure the BBOX3(v+) for use with FASTfiber<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nMesh Wi-Fi bundle<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow to connect the FRITZ!Repeater to your FRITZ!Box<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow long does it take to activate my fiber internet?<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nWhat is a fiber socket?<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nWhat is a fiber modem (ONT)?<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow do I properly test my internet speed<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nWhat is DLM ?<\/span> <\/a><\/li>
  • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nWhat affects the internet speed<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n\n\t
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    Mobile<\/h2>\t<\/div>\n<\/div>\n
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    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nExtend the time before the call goes to my voicemail, or to another phone number.<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nChange the language of my voicemail<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nWhat is the voicemail number?<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow long are my voicemail messages kept?<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nForward calls<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nOther mobile codes<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nWhich mobile network does FASTfiber use?<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nMobile internet\/data settings<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nChange settings<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nActivate SIM card<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow do I avoid roaming charges for voicemail messages?<\/span> <\/a><\/li>
    • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\n5G<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n\n\t
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      Fixed telephony<\/h2>\t<\/div>\n<\/div>\n
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      • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nWhat if I have already canceled my fixed telephone number with my previous provider.<\/span> <\/a><\/li>
      • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow long does it take before my fixednumber is taken over by FASTfiber<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n\n\t
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        TV<\/h2>\t<\/div>\n<\/div>\n
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        • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow do I activate my APP TV subscription?<\/span> <\/a><\/li>
        • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow can I watch TV via APP TV?<\/span> <\/a><\/li>
        • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nRecord programs \/ Restart and replay<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n\n\t
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          Order<\/h2>\t<\/div>\n<\/div>\n
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          • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nI haven\u2019t received a contract \u2014 is my order still valid?<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\n\n\t
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            Paying<\/h2>\t<\/div>\n<\/div>\n
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            • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nHow can I pay my invoice?<\/span> <\/a><\/li>
            • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nWhen does the subscription billing for my services start?<\/span> <\/a><\/li>
            • \n\n\t\n\t\n\t\n\t\n\t\n<\/g>\n<\/svg>\nYour first and next invoice charge<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\t<\/div>\n\t\t
              <\/div>\n\t<\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-227","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t